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Privacy Policy

We are committed to protecting your personal data and maintaining a safe gaming environment for all our users. This Privacy Policy outlines how we collect, use, disclose, store, and protect the information you provide us when registering an account with Lotto NSW.

When creating an account or using our services, you may provide us with various types of personal data, including:

  • Name
  • Email address
  • Date of birth
  • Address
  • Phone number

This information is collected to create a secure account and ensure compliance with regulatory requirements.

We collect technical details about the device and browser you use to access our platform, such as:

  • Type of device
  • Operating system
  • Web browser

This information helps us provide an optimized gaming experience and ensure compatibility with various devices.

We collect data on your usage of our platform, including:

  • Gaming activity
  • Login history
  • Session duration

This information is used to improve our services, personalize the user experience, and monitor for any suspicious or malicious activity.

We use cookies and other tracking technologies to collect data on your interactions with our platform, such as:

  • Browser type and version
  • Operating system details
  • Screen resolution

This information is used to enhance security measures and ensure the integrity of user accounts.

When you create an account or provide contact information, we may use it for communication purposes. You can manage your communication preferences by:

  • Adjusting notification settings within our platform
  • Unsubscribing from promotional emails

Your email address will not be shared with any third party for marketing purposes.

We store user data in accordance with applicable regulatory requirements, typically 7-10 years after account closure or last login date.

Data storage locations include servers located within the European Union and Australia, adhering to regional laws and regulations regarding personal data protection.

To ensure account security:

  • We implement robust authentication protocols for login and access.
  • Data encryption is in place for all user information stored on our platform.
  • Regular updates are performed on software and systems to maintain the highest level of security.

You have complete control over your password, which you can reset or update at any time through our system settings. Be cautious with sharing your login credentials.

You may request:

  • An overview of collected data
  • Correction of inaccurate information
  • Deletion of account and associated personal data

Please submit your requests via the contact details provided below, accompanied by verification of identity.

We adhere to regional regulations and standards for protecting user data, including but not limited to:

  • GDPR in Europe
  • APEC CBPR

If you believe we have breached any applicable privacy regulation or standard, please notify us promptly.

Lotto NSW uses technologies like anonymised analytics tools that aggregate interactions with our site. This helps us understand broad usage patterns without infringing on user privacy.

We continuously monitor platform activity for any signs of malicious or suspicious behavior, applying an industry-recognized algorithm to flag potential security threats.

Session management is enabled through secure protocols such as HTTPS to protect against session hijacking attacks.

Lotto NSW partners with trusted third parties that adhere to strict data protection and compliance standards, providing their services under terms similar to our own Privacy Policy conditions.

We collect technical logs for operational diagnostics and troubleshooting purposes only. Anonymised analytics tools help us improve the user experience while respecting your privacy preferences.

Your personal information will not be shared with other parties without consent unless required by law, necessary in a situation of urgency or vital to prevent potential harm to you or others.

All users are considered adults above the age of 18 years old as stated on our General Terms & Conditions page. For protection reasons, any attempt by minors to register will be referred directly to relevant authorities for guidance.

For the full scope of policies relating to lotteries, games, betting, underage participation and other legal aspects regarding gamblers with a focus in New South Wales Australia see this source from Liquor and Gaming NSW

We strive to uphold the highest standard of trustworthiness by being transparent about our data handling practices.

If you have any questions or concerns about this Privacy Policy, please don't hesitate to contact us:

Phone: 1300-LUCKY7Address: Level 12, 83 King Street, Sydney NSW 2000.

We will continually review and improve our Privacy Policy as necessary.